SMS Terms
Last updated: September 29, 2026
These SMS Terms cover text messages between you and Goodman and Greyhawk, LLC, doing business as Brett's Traveling Toolbox ("Brett's Traveling Toolbox," "we," "us," or "our"), including our Big Island Home Watch services. Our Privacy Policy also applies.
SMS Terms of Service (summary)
By opting in to SMS through a web form on hirebrett.pro or by texting us first, you agree to receive SMS messages from Brett's Traveling Toolbox (operated by Goodman and Greyhawk, LLC), including its Big Island Home Watch service. These are customer care messages about your request and your job, such as appointment reminders, scheduling, job updates, invoices, and home watch reports. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at https://www.hirebrett.pro. Visit https://www.hirebrett.pro/privacy-policy for our Privacy Policy and https://www.hirebrett.pro/sms-terms for our Terms of Service.
1. What we text you about
When you agree to receive text messages from us, we may text you about your request and your job, including:
- Scheduling: replies to your appointment request, appointment confirmations, reminders, and schedule changes.
- Job updates: arrival times, estimates, questions about the work, photos, invoices, and payment reminders.
- Home watch updates: notices after a home watch check and alerts about problems we find at your property.
- Conversation: two-way texts with Brett, usually replies to questions you send us.
We do not send marketing or promotional text messages.
2. How you agree (opt in)
You can agree to receive text messages in either of these ways:
- Check the box on the appointment request form on hirebrett.pro or hirebrett.pro/home-watch. The box is not checked for you. You choose whether to check it.
- Text us first at (808) 765-1294.
Text us first: By texting Brett's Traveling Toolbox at (808) 765-1294, you agree to receive customer care messages from Brett's Traveling Toolbox. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.hirebrett.pro/privacy-policy to see our privacy policy and https://www.hirebrett.pro/sms-terms for our Terms of Service.
Agreeing to text messages is not required to request or buy any service. If you don't agree, we will contact you by phone or email instead.
3. How often
Message frequency varies. It depends on your request and your job. Most customers get a few messages per job.
4. Cost
Message and data rates may apply. Ask your wireless carrier about your plan.
5. How to stop (opt out)
Reply STOP to any text from us at any time. We will send one last text to confirm, and then we will stop texting you. To start again, reply START, or check the box on a new request form.
6. Help
Reply HELP to any text from us, call (808) 765-1294, or visit our website at https://www.hirebrett.pro.
7. Privacy
No mobile opt-in or text message consent will be shared with third parties or affiliates. SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
8. Carriers
Wireless carriers are not responsible for delayed or undelivered messages.
9. Changes
We may update these SMS Terms. The "Last updated" date at the top shows the current version.
10. Governing law
These SMS Terms are governed by the laws of the State of Hawaii.
11. Contact
Goodman and Greyhawk, LLC
d/b/a Brett's Traveling Toolbox and Big Island Home Watch
75-5660 Kopiko St, Ste C7 PMB 209
Kailua-Kona, HI 96740-3122
Phone or text: (808) 765-1294
