Privacy Policy
Last updated: September 29, 2026
This Privacy Policy explains how Goodman and Greyhawk, LLC, doing business as Brett's Traveling Toolbox ("Brett's Traveling Toolbox," "we," "us," or "our"), collects, uses, and protects the information you share with us. It covers this website (hirebrett.pro), our Big Island Home Watch services, phone calls, and text messages.
1. Who we are
Goodman and Greyhawk, LLC does business as Brett's Traveling Toolbox, a handyman and tech help business in Kailua-Kona, Hawaii, run by Brett Goodman. Big Island Home Watch, a home watch service, is also a registered Hawaii trade name of Goodman and Greyhawk, LLC.
Phone or text: (808) 765-1294
Mailing address: 75-5660 Kopiko St, Ste C7 PMB 209, Kailua-Kona, HI 96740-3122
2. What information we collect
- Contact information: your name, phone number (including your mobile number and whether you agreed to receive text messages), email address, and the address of the job or property.
- Job details: the service you need, your property type, your timeframe, and anything you tell us about the work.
- Technical information: basic information your browser sends when you visit the site, such as your IP address and browser type.
We only collect what we need to answer your request and do the work.
3. How we collect it
- When you fill out a request form on this website.
- When you call us, text us, or message us on Nextdoor.
- When you check the box on a request form to agree to text messages. We record your mobile number, that you agreed, and the date.
4. How we use it
- To answer your request and schedule the work.
- To send appointment reminders, job updates, estimates, and invoices.
- To reply to your questions.
- To keep business records and meet legal and tax requirements.
5. Text messages and your mobile number
We do not sell your personal information.
No mobile opt-in or text message consent will be shared with third parties or affiliates. SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We only use your mobile number to text you about your request and your job. We do not send marketing texts. You can opt out at any time by replying STOP. See our SMS Terms for details.
6. Service providers
We use a few trusted companies to run the business, such as our website host, our phone and text message provider, and our customer records system. They handle your information only to provide those services to us. They may not use it for their own marketing.
7. Cookies and spam protection
Our website host may use basic cookies that the site needs to work. Our request forms use Cloudflare Turnstile, through our website host, to block spam and bots. You can turn off cookies in your browser settings.
8. How we protect it
We take reasonable steps to protect your information. No website or system is 100% secure.
9. Seeing, changing, or deleting your information
To see, correct, or delete the information we have about you, call or text (808) 765-1294. We will respond within a reasonable time, as the law allows.
10. Children
Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18.
11. Changes to this policy
We may update this policy. The "Last updated" date at the top shows the current version.
12. Questions
Goodman and Greyhawk, LLC
d/b/a Brett's Traveling Toolbox and Big Island Home Watch
75-5660 Kopiko St, Ste C7 PMB 209
Kailua-Kona, HI 96740-3122
Phone or text: (808) 765-1294